
An email from you sits unopened for three days. A text from you gets read in three minutes, usually while they're standing in the kitchen with the thing that broke. That's the difference. Most businesses have 800 customer phone numbers and have never sent one of them a text.
We run your texting the way we run your email: a clean list of people who said yes, a number in your name, and texts worth reading. "We're on your street Tuesday, want us to stop by?" "Your pool is due for its spring opening." "A slot opened Thursday at 1:30." Each one short, each one with a reason to reply. Hand us your customer list and the first text goes out for your approval this week.
Seasonal offers, last-minute openings and "we're on your street Tuesday" texts, sent to the customers who want to hear from you, timed before the rush.
The welcome text, the review ask the day after the job and the win-back text six months later, written once and sent on their own.
A text the day before and the morning of, with a reply-to-reschedule link, so your crew never drives to an empty house.
"It's been a year since your last tune-up" goes out timed to each customer's last job, so the repeat work comes back to you.
Replies land in one inbox your office can answer from a computer or a phone, and the hot ones get flagged to you.
Opt-in from your website, your invoices, the front desk and a keyword people text in, so the list grows with every job.
Your number registered with the carriers, consent recorded for every contact, an easy opt-out, and texts sent at reasonable hours, so they get delivered and you stay out of trouble.
The job gets marked done and a one-tap Google review link goes out while the customer is still happy.
A new lead gets a text back in seconds, and the quote you sent Tuesday gets a nudge Friday.
For online stores: the cart left at checkout gets a text that night, and the order confirmation and shipping updates follow by text too.
Past customers, open quotes and new leads each get the text that fits, so nobody gets an offer for work they just bought.
Customers who text you in Spanish get texts in Spanish, with the same offers and the same reminders.
Your texting set up in the same platform as your email and CRM, or moved over from the old one with every contact and their consent intact.
Replies, bookings and sales tied to each text, so you can see which one filled Thursday.
“Mikel helped redesign our website, explode our social media traffic, and achieve more competitor interest than ever.”
We learn your services, your busy and slow months, and which customers you want to hear from again.
Your business number registered for texting, consent collected and recorded, and your customer list pulled into one place in your name.
Reminders, review asks and follow-up texts get written, approved and turned on first.
A monthly calendar of campaign texts, each approved by you before it sends.
Each month we look at which texts booked work, answer what people asked, and write more of what worked.
Text campaigns and reminders to the customers you already have.
Short texts with a reason to reply, sent only to people who said yes.
Fewer no-shows without anyone making calls.
The longer story, from the same list.
The text back in seconds when a new lead comes in.
Clermont · Minneola · Montverde · Groveland · Mascotte · Four Corners · Winter Garden · Windermere · Ocoee · Leesburg · Lake County · Orlando, and owners across Central Florida and the US.
Local service businesses with work that comes back: HVAC, pool service, pest control, lawn care, cleaners, roofers.
Appointment businesses that live on a full calendar: dentists, med spas, salons, gyms, clinics.
Restaurants, shops and online stores with offers and openings to fill.
Credit unions, schools and hospitals that send reminders and alerts to large lists and need consent and approvals handled right.
Startups that need onboarding texts and a way to reach users where they actually look.
NOT A FIT IFyou want to buy a list of strangers and blast it. Texts go only to people who said yes.
A texting number registered and in your name.
One clean list of customers who opted in, with consent recorded for each.
Reminder, review and follow-up texts that keep running on their own.
A shared inbox where replies land and get answered.
Every text we wrote, saved in your account, with what each one booked.
Texting platforms: GoHighLevel, Klaviyo, Podium, Textline, Twilio
Email platforms with texting built in: Klaviyo, ActiveCampaign, HubSpot
Your CRM and booking software, such as ServiceTitan, Housecall Pro or Jobber, connected where possible
Online stores: Shopify, connected for cart and order texts
Texting from your cell phone works until it doesn't: no consent record, no opt-out, no list, and the number gets blocked. We set it up properly and run it on a schedule.
A freelancer may set up the tool. We do the list, the registration, the writing, the flows, the inbox and the tracking, with one point of contact.
Big agencies send the same promo text to every client. We write for your customers and your seasons, and the number and the list stay in your name.
Yes, when they've said yes. We collect and record consent, register your number with the carriers, keep an easy opt-out on every text and send at reasonable hours. That's the whole job, and we do it for every client.
Reminders when they're due, a follow-up when they ask for a quote, and a campaign text before your busy seasons. A few a month at most, each with a reason to exist.
Your office, from a shared inbox, or us if you'd rather. Hot replies get flagged to your phone. An AI chatbot can answer the common questions too.
Usually, yes. Your business line gets registered for texting so customers see the number they already know.
Yes. Nothing goes to your list until you say so.
Yes, and most clients run both from the same platform: email for the longer story, texts for the reminder and the offer.
Week one we register the number and build the list. Reminders and review texts are live soon after, and your first campaign goes out for approval in the first month.
You do. Your accounts, logins, data and every file we make for you are in your name. Fire us tomorrow and it keeps ringing your phone.