How does the 100% money-back guarantee work for the AI Voice Receptionist?

We believe in earning your trust, not locking you in. That’s why we offer a 100% Love-It Guarantee for our AI Voice Receptionist.

• You pay the $1,500 setup fee upfront.

• We customize and build your AI Voice Receptionist to fit your business.

• Before we launch it live, you test it. If you don’t absolutely love it, we refund your full $1,500 setup fee—no risk, no stress, no questions asked.

• Once your AI goes live, billing begins at $597/month, but you can cancel anytime with 30 days’ notice if it’s not a fit.

This guarantee applies before launch. Once live, standard billing applies.

What happens if I go over 1,000 inbound calls per month?

Our billing is designed to be nearly unlimited for local businesses. If you exceed the included 1,000 inbound calls per month, additional usage is billed at a flat rate of $0.50 per call.

• These fees only apply if you exceed the limit—no surprise charges.

• Our team will notify you before you hit your limit so you can plan ahead.

• If your business is scaling, we’ll work with you to adjust your plan to keep costs predictable.

Bottom line: You stay in control, and we make sure your AI Receptionist is working for you, not against your budget.

Is there a contract? Can I cancel anytime?

We believe in earning your business every month—so there’s no long-term contract.

• Cancel anytime with 30 days’ notice—no hoops, no hassles.

• Your AI Receptionist keeps working for you until your final billing cycle ends.

Why? Because we’re confident once you see it in action, you won’t want to turn it off.

What if I don’t love my AI Voice Receptionist?

That’s why we have the 100% Love-It Guarantee.

• If you don’t absolutely love your AI Voice Receptionist before we launch it live, we’ll refund your $1,500 setup fee—no questions asked.

• Once your AI is live, billing begins at $597/month, but you can cancel anytime with 30 days’ notice if it’s not a fit.

Risk? Zero.

What kind of businesses is this for?

If your business relies on phone calls and you hate missing them, this is for you.

We work best with owner-operated businesses that:

• Take inbound calls for scheduling, estimates, or service requests.

• Need to qualify leads without wasting time on tire-kickers.

• Have too many calls, distractions, or missed opportunities.

If you’re a home service provider, professional service business, agency, or consultant, AI can save you serious time and money.

What if I already have a business number?

No problem. We provide a dedicated local number for your AI Receptionist and can forward all calls from your existing number to it.

• No need to change your marketing or website.

• Callers still dial your regular business number.

• Your AI Receptionist answers instantly, qualifies leads, and routes calls as needed.

It’s seamless—no disruption, no downtime.

How long does it take to set up?

Two weeks from the day you sign up.

• We customize your AI Receptionist based on your business needs, services, and preferences.

• You’ll review and approve the setup before we launch it live.

No guesswork, no surprises—just results.

How do I receive my messages and call summaries?

Your AI Receptionist keeps you in the loop without interrupting your work.

• Call summaries and notifications are sent directly to your inbox.

• If a lead is qualified and ready to book, AI can send them your scheduling link automatically.

• Need a call forwarded to you or your team? AI handles that too.

No more phone tag, voicemail roulette, or missed opportunities.

Will my AI Receptionist get better over time?

Yes. As long as you’re on the monthly plan, you’ll receive ongoing AI improvements and system upgrades at no extra cost.

• Your AI will get smarter, faster, and more efficient as technology evolves.

• We continuously enhance the AI’s call handling, response accuracy, and workflow automations.

• No outdated software, no extra fees—just better performance over time.

Your AI evolves with your business, so you’re always ahead of the game.

Your FAQ is rock solid—it’s clear, builds trust, and removes objections. There are just a few things you might consider adding to further eliminate any hesitation and provide additional clarity:

What happens if my AI Receptionist needs adjustments after launch?

Your AI Receptionist is designed to handle your calls exactly the way you want, but if you need tweaks after launch, we’ve got you covered.

• Minor adjustments and refinements are included as part of your ongoing subscription.

• If you need major changes or a full redesign, we’ll discuss the best way to implement them.

We want your AI to work seamlessly for your business, and we’ll continue improving it as your needs evolve.

What happens if a caller has a question my AI can’t answer?

Your AI is trained to handle common questions, but if something unexpected comes up:

• It can take a message and notify you for a follow-up.

• It can route the caller to a human if needed.

• It can capture the details and send them to your inbox for later review.

You’re never out of the loop—AI handles what it can, and you step in when necessary.

Can I use my AI Receptionist for outbound calls, too?

Right now, this service is designed for inbound calls. However, if you need outbound AI automation (for follow-ups, appointment confirmations, or customer outreach), we offer AI Agent Automation as a separate service.

Let us know your needs, and we’ll customize the right AI solution for your business.

Can my AI Receptionist integrate with my existing CRM or scheduling software?

Yes! We can integrate with most major CRMs and scheduling tools, including:

• Google Calendar

• Calendly

• HubSpot

• Salesforce

• Other tools via Zapier

If you have a specific system, let us know—we’ll work with you to ensure smooth integration.

What if my business needs change? Can I scale up or down?

Absolutely. We understand business needs change, and we’re flexible. Your AI should grow with your business, and we’re here to make that happen.

Is my data secure?

We take security seriously and do everything we can to protect your data. While no system can claim 100% security, we follow best practices to keep your information safe and private.

• Your call data is stored securely, and we take precautions to prevent unauthorized access.

• We never share, sell, or misuse your data—your information stays with you.

Why Chess Club Media?

Because we’re not just another AI provider—we’re your unfair advantage.

• We specialize in AI for home service and professional service businesses.

• We integrate AI with real sales and marketing strategies.

• We make sure AI actually works for you—not just sound cool.

Our AI doesn’t replace you—it empowers you to run your business smarter, faster, and with fewer distractions.

Still Have Questions?

Email us at sales@chessclubmedia.com or text/call (877) 557-8823.